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Objective:
Artificial Intelligence
Develop intelligent chatbot solutions for enhanced customer interaction.
Process:
- Designed chatbots using advanced techniques, including Retrieval-Augmented Generation (RAG).
- Integrated Azure OpenAI, Azure Search, and vector databases to create an efficient query-response system.
Impact
- Boosted customer query resolution efficiency by 50%.
- Enhanced customer satisfaction with faster and more precise responses.
- Lowered operational costs by automating 40% of support inquiries.
